Ft. Pierce, Florida - Pursuit Boats has made its selection of dealerships which have achieved Pursuit Service Excellence Status for the 2005 Model Year.
Pursuit Service Excellence status is based on dealership performance during each model year. The award, which is commemorated by a plaque designed to be displayed in the dealership greeting or reception area, signifies to customers that the dealer has a commitment to providing exceptional service.
Several criteria are required to be met during each model year, and focuses on five key areas:
- Investment in service infrastructure
- Commitment to service training
- Commitment to low employee turnover
- Maintaining factory authorized engine service
- Dedication to customer satisfaction
The dealers achieving Service Excellence Status for the 2005 Model Year are:
Allen Harbor Marine Minmar II
Caribee Boat Sales Norwest Marine
Comstock Boats Ocean Outboard
Hudson's Outboard Radio Island Marina
Land's End Marina Strong's Marine
KMC Marine Tuppens Marine
Lakeside Marine Walstrom Marine
Island's Marine Center Walkers Marine
Bob Carttar, Director of Customer Relations says "This is an effective way to measure both our dealer's performance with their customers as well as maintaining the level of quality Pursuit expects for its customers."
Pursuit Boats is a division of Holland, Michigan-based S2 Yachts, Inc. For more than half a century, three-generations of this family-owned business have set an unsurpassed standard of quality in marine design and manufacturing. From their modern production facility in Ft. Pierce, Florida the Slikkers family continues to build distinctive fishing boats in center console, walkaround and offshore configurations.