The National Marine Manufacturers Association (NMMA) has awarded Hydra-Sports Boats its annual Marine Industry CSI award, a recognition of excellence in customer satisfaction for the Fiberglass Outboard Boats category.
"We want to thank everyone who helped make this award happen," said Chris Wainscott, Senior Vice President and General Manager of Hydra-Sports. "This level of customer satisfaction is a direct result of our shared commitment to excellence at all levels of the company and throughout our dealer network."
Hydra-Sports manufactures fiberglass fishing boats in center console, express and bay models from18 to 41 feet in length.
The spirit of the CSI Award Program is to elevate the importance of customer satisfaction programs and recognize industry best practices in a positive manner. Winners are not permitted to publicize their individual scores, however, an average score of 90 or above for 2008 program year boat models is required to earn this award.
Hydra-Sports products are distributed through a network of dealers throughout the U.S. and Canada, and in 10 countries worldwide. Hydra-Sports is among the first U.S. companies to meet the ISO 9001 Standard, documenting compliance with rigid manufacturing and design process guidelines. Boat specifications are subject to change.
