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September 18, 2013

Boating Industry Members Honored for Customer Service and Innovation

Awards announced during annual boat builders’ exhibition and conference

The National Marine Manufacturers Association and its trade show for boat builders have announced this week the winners of a slate of annual customer-service awards and 2013 innovation winners. The NMMA and the International Boatbuilders’ Exhibition and Conference (IBEX) rolled out their lists at the annual IBEX show in Louisville, Kentucky.

Innovation Award winners, judged by a panel of boating journalists, include:

Boat Care & Maintenance: Pettit Paint Hydrocoat Eco

“This product is actually two good bottom paint technologies made to work together,” said judge Beth Leonard, director of technical services for BoatU.S. and technical editor for all BoatU.S. publications; editor of Seaworthy, and a book author.

Boatyard and Dealer Hardware and Software: Navico System Builder

Judge Ben Ellison, editor of panbo.com, commented, “This is a product that simplifies the sales and order process and also begins the proper documentation and diagram of the electronics on a boat.”

OEM Electronics: Co-Awards to Volvo Penta Glass Cockpit System, Raymarine Evolution Autopilot

Judge Ben Ellison said, “The Glass Cockpit System sets a new industry standard for the integration of engine and navigation data.”

“Simplified installation and no calibration make Raymarine’s Autopilot a game changer,” added judge Zuzana Prochazka, a freelance writer and photographer.

Honorable Mention: Fusion Electronics Marine Stereo with Universal Media Device Dock and Bluetooth Streaming

Outboard Engine: Yamaha Marine Group 2.8L inline Four Marine Power Platform (F200 In-Line Four and VMAX SHO 150)

“This highly versatile four stroke power platform featuring a narrow footprint and ability to retro fit has a very broad appeal for both the end user and the marine industry,” said judge Beth Leonard.

Propulsion Parts, Propellers: Seastar Solutions Lower Unit Fill/Drain Kit

Judge Frank Lanier stated, “The Lower Unit Fill/Drain Kit will encourage owners to take better care of their lower units by being environmentally responsible.”

The National Marine Manufacturers Association CSI Awards honored 29 recipients for their efforts to increase customer satisfaction levels in the boating industry, including the following that are in the saltwater market:

BOSTON WHALER

GRADY-WHITE BOATS

HONDA MARINE

MERCURY MARINE

PURSUIT BOATS

ROBALO BOATS

SKEETER BOATS

TIARA YACHTS

VOLVO PENTA

YAMAHA OUTBOARDS